Benefits of IT Helpdesk Software

In the present fast paced business atmosphere, maintaining good relations with customers is essential. With increasing customer expectations and call volumes, it has become difficult to handle all the customer queries efficiently. It makes it essential to implement an effective IT Helpdesk system. Merely implementing, a help desk systematizes information, streamlines workflows, and removes many manual processes. Using ITHelpdesk Ticketing System, support engineers no longer have to log issues laboriously by hand, dig through muddled emails to know about the problem from core, track the status of the issue or slipping of the issues from the cracks.

An Online Help Desk Ticketing System automates a problem resolve workflow, integrates information, and keeps every concerned person aware with email alerts. In place of finding someone from the technical support to address the issue, software will simply generate a ticket to the helpdesk through email. The IT Help Desk then will accept, log, and assign issues to the suitable help desk expert automatically, making the procedure easier for all parties involved.

Some of the features of IT Help Desk Software include:

• Ø  Customers can track their issues through effective ticket system. Sometimes people just don’t feel like talking on the phone or communicating through email.
• Ø  Integrated knowledge base for collecting useful tips and articles. IT Helpdesk Software acts like a great self-assistance resource for the customers and also as a nice reference for the employees
• Ø  This software has the ability to prioritize issues across the network to the related department
• Ø   Flexible reporting, tracking and issue resolution tools.
• Ø  Web-based interface accessible from anywhere anytime from any computer with an internet connection.
• Ø   Seamless integration into your prevailing network environment.  When integrating a help desk solution, there should not be any need to restructure your infrastructure.
• Ø  Scalable platform for meeting all your current necessities with functionality that aids the natural progress of customer demands.
• Ø  Quality technical support offered by resources within the application as well as quick support from support engineers.

Benefits and Requirement of Society Management System

We are living in a world, where everyone wants to live a simple life without any complications. And when it comes living standard, everyone wants to live in a residential society. Because in housing societies people get all the modern facilities and safety.  But as they live in housing societies, people need to share the responsibilities and handle all the functions of the society like maintenance of premises, paying utility bills, security and legal issues. All these are complex functions and it makes it necessary to find a solution like Society Management System. As Housing Management System software provides end-to-end work and service management, these build transparency in operations and simplify them.

 

Managing things using software like Housing Management System become easy as it is a workflow based software and it keeps all the concerned people aware of the society happenings. With its sophisticated modules for email and SMS alerts, contact and document management, online communication, etc. people find it fast and convenient to manage society tasks.

Advantages of Society Management System:

There are several benefits of implementing Housing Society Management System in the residential societies:

·        Easy management of financial and accounting transactions

·        Management of members and reminders related several events and due payments are sent through SMS and Email

·        MIS and transactional reports provide comprehensive view

·        Reconciliation of bank statements.

·        Privacy of data.

·        Effective management of users through login based control

·   Residential unit management as one can track which unit has bungalows, 3 BHK apartments, 2 BHK, furnished and unfurnished apartments

·        Fast and efficient.

We, Bainbridge IT Solutions LLP are a leader in providing Apartment Management Systems, as per the features required by the clients. All you need to do is to convey your requirements to us and we will integrate a system as required by you. You may reach us at www.bainbridge.co.in.

Online School Management System - @ School Software, Good Bye to Paper Work‎

There are many likenesses between large and small schools when it comes to staff and students. Both sizes of schools have their inclusive range of students to educate, and they both have a diverse group of parents to communicate with. Confidently both sizes of schools also have loyal teachers and administrators that love their jobs and do their best to meet the needs of all their stakeholders. Implementing an online school management system is something that can help any school keep track of student data, take attendance, input grades and send out report cards, and keep track of other vital information and statistics.

Many of the online School management systems that are available are not tailored for the smaller schools. They are rich with features that many larger schools want because they have technology staff members that oversee the program. With smaller schools, it is mainly the teachers and administrators that are involved with implementing the school management system, so they want something simple and easy to use. There are some programs on the market that can be customized to meet the needs of these smaller schools. Smaller schools need systems that are fast to implement and easy to use. Schools that do not have big budgets will also appreciate school administration systems that provide the essential features to run a school with a sensible cost.

One of the best features that a school management software could offer to a smaller school is the online grade book feature. This allows teachers to input grades directly into the computer. The computer will then calculate final grades and let teachers know which students are missing assignments. It also gives teachers a chance to analyse various assignments to look for trends in how students performed. Most online grade books will also give parents access to see the grades that their children are earning throughout the school year. This opens a great line of communication between home and school.

Another great feature is having student information in the student management system. This would include things like special needs, test scores, contact information and grades and scores from previous years. In the past, if teachers wanted to access that information, they had to dig out the folder for the student and dig through stacks of paper. With the online version, they can quickly look up data on their new students. This helps teachers prepare much more effectively to meet the needs of their students.

POS Software: Make Your Business Transactions Easy

Point of sale (POS) software integrates the physical devices in the POS systems with computer language and thus helps automated data processing. POS software not only monitors almost all day-to-day activities of any business, but also helps to run them systematically, keeping track of income and expenses, inventory, stock, and clearance, billing, client, and transaction records and customer service through touch screen information kiosks and vending machines. Speedy business transactions and accurate budgeting helps vendors increase their profits significantly. The software also helps in paging in hotels and restaurants, taking online food orders and delivery of food items.

A good start would be to create a needs list. If your requirement a POS for hospitality such as those in restaurants, then certain things would be mandatory. The same goes for POS for retail like the ones used in clothing boutiques. Enumerate your necessities based on the many aspects of your business such as inventory, payables, account receivables, reporting, etc. If you have everything on paper, it would be easier for you to decide later.

A common error that business owners make is to base their choice on their existing hardware. Remember to choose your POS software first and not the hardware. You must determine the requisites of your business based on your needs list and then figure out how the POS software can meet your specific needs. Then you can reflect whether your present hardware can be used with your selected POS software system. You may be enticed to purchase a new cash register or a new computer but you may regret it because POS systems vary widely in terms of their hardware requirements. So, if you immediately purchase the hardware without analysing your business needs, you end up shooting yourself on the foot and restricting your options when choosing the best POSsoftware.

Note that POS software systems run on different operating systems. By far, the most popular operating system is Microsoft Windows. So, if you pick a product that uses the MS Windows platform, it is almost imperative to buy a computer with the latest operating system from Microsoft. Also, it is always best to go for branded products because your POS software system must be top notch. Finally, consider the eventual expansion and growth of your business. You have to take into account certain key aspects such as CRM needs, multi store needs, E-commerce plans, and seamless integration to business applications that you may use in the future.